Product

Product - FAQs

1. Bike Sizing

   BICYCLE TYPE

   In deciding on the most suitable bike for you, it is best to consider what sort of riding you would like to do.

   • Road bikes are suitable for long rides on smooth roads. They typically feature 700c wheels with relatively high gearing. They feature narrow tyres and no suspension, making them very efficient. Road bikes weigh approximately 10kgs and are designed for speed.
   • Mountain bikes are the most versatile bicycle, being suited for off road riding but are also very useable in an urban environment. They feature suspension, as well as a more up right seating position which makes for a more comfortable ride. Wide knobbly tyres provide better grip on dirt and in the wet. The gearing is wider and lower, allowing you to get up hills more easily than a road bike. The bikes weight about 15kg.
   • Hybrid Bikes combine the features of road bikes, with large 700c wheels, together with a MTB frame. They are designed for the urban environment, with a more comfortable riding position of a mountain bike, but with similar efficiency of a road bike.
   • Cruiser/Town bikes are all about comfort and style. Wide tyres soak up the bumps, the relaxed seating position is much kinder on the back. They are not designed with performance in mind, and are often limited to a small range of gears and can be quite heavy in comparison to other bike types.

   BICYCLE SIZING

   Over the years manufacturers have simplified the sizing of bikes into regular categories ; small, medium and large. These sizes combined with adjustments in saddle and handlebar height ensures that the majority of riders are comfortable. For the expert rider, see the specific bike geometry on the product page.

   • Town/Cruiser
     Cruisers bikes come in one size fits all. There is plenty of adjustment in the saddle height as well as the handlebars.
   • Polygon MTB/Hybrid
     MTB frames are measured in inches, and the recommended heights are listed below.
   • Polygon Road
     Road bike frames are measured in centimetres,

   POLYGON SIZE CHART

   MOUNTAIN BIKE W/ WHEEL FIT SIZE SYSTEM

   HEIGHT / cm	152.5-165	162.5-175	172.5-185	182.5-195
   SIZE	S	M	L	XL
   27.5″ (SISKIU D7, SISKIU T, SISKIU N, SYNCLINE C )	✔	✔
   27.5″ (XTRADA)	✔	✔	✔
   29″ (SISKIU D7, SISKIU T, SISKIU N, XTRADA, SYNCLINE C)		✔	✔	✔

   MOUNTAIN BIKE

   HEIGHT / cm	152.5-165	162.5-175	172.5-185	182.5-195
   SIZE	S	M	L	XL
   COLLOSUS,XQUARONE, SISKIU D5, ENTIAT TR, SYNCLINE, COZMIC, PREMIER, CASCADE, RAYZ	✔	✔	✔	✔

   ROAD BIKE

   HEIGHT / cm	150-160	160-170	165-175	170-180	175-185	180-190
   SIZE	XS	S	M	L	XL	XXL
   HELIOS LT	✔	✔	✔	✔	✔	✔
   STRATTOS		✔	✔	✔	✔

   HEIGHT / cm	154-164	162-170	168-176	174-181	180-187	185-195
   SIZE	XS	S	M	L	XL	XXL
   STRATTOS DISC	✔	✔	✔	✔	✔	✔

   GRAVEL / TOURING BIKE

   HEIGHT / cm	150-163	163-175	175-188
   SIZE	S	M	L
   BEND R	✔	✔	✔

   WOMEN’S BIKE

   HEIGHT / cm	145-155	155-165	165-175	170-180
   SIZE	XS	S	M	L
   DIVINE R7		✔	✔	✔
   DIVINE R5	✔	✔	✔
   CLEO 2	✔	✔

   CITY BIKE

   HEIGHT / cm	150-160	160-170	170-180
   SIZE	S	M	L
   SIERRA DELUXE	✔	✔	✔

   HYBRID BIKE

   HEIGHT / cm	150-160	160-170	170-180	180-190
   SIZE	S	M	L	XL
   PATH	✔	✔	✔	✔
   HEIST X	✔	✔	✔

   E-BIKE

   HEIGHT / cm	150-160	160-170	170-180	180-190
   SIZE	S	M	L	XL
   PATH E5 GENT		✔	✔	✔
   PATH E5 LADY	✔	✔

   YOUTH / KIDS BIKE

   HEIGHT / cm	80-110	100-125	120-130	127-142	140-158
   Size	12″	16″	20″	24″	26″
   AGE RECOMMENDATIONS	2-5	4-6	5-8	7-11	>10

   MARIN SIZE CHART

    

   BICYCLE ANATOMY

   

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2. If I plan to purchase a bike, will it arrived assembled or in box form?

   For bicycle, it will not be assembled and will be delivered in its original box for Peninsular & East Malaysia for better protection of product during transportation.

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3. Warranties & Claims Policy
   1. General Warranty Policy
      Rodalink will provide full support for the products we distribute by offering warranty and/or repair service. Warranty only covers strictly on defective manufacturing and workmanship and applies only to the original purchaser of the product.
   2. Warranty Period
      The duration of the warranty is varies for different product.
   3. Exclusions
      The warranty does not cover in the event of:
      1. Normal wear & tear or maintenance issues
      2. Abnormal strain, neglect, abuse or misuse
      3. Accidents or collision damage
      4. Lack of routine and proper maintenance
      5. Improper or failure to follow instructions for assembly, installation or use
      6. Modifications of original parts or installation of incompatible parts
      7. Repairs or servicing not performed by authorised service centers
      8. Damage or loss from shipping, transportation or storage
      Customers are required to produce the following for warranties:
      1. Proof of Purchase (Receipt)
      2. The item for warranty
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