Shopping

Shopping - FAQs

1. Shopping at Rodalink.com

   You can order from our website in 4 easy steps.

   1. HOMEPAGE / CATALOGUE PAGE
      Browse around our shop to find what you would like. After you have found the interested product, click on the product image which takes you through to the product detail page.
   2. PRODUCT PAGE
      Here you find the product details & product reviewed(if any) by our customer who bought it before.
      Then all you have to do is select the choices(if any) & click on the "Add to Cart" button.
   3. CART PAGE
      Review your order and make sure all the details are correct. If the order is correct, click on “Proceed to Checkout” or “Checkout with Paypal” to proceed with purchasing, otherwise click “Remove” or “Continue Shopping” to make changes to your current selection.
   4. CHECKOUT PAGE
      If you are a first time customer, you may register a user account with us by clicking “Register Account”. Address information is automatically filled up unless you wish to have purchased item deliver to different address. Once you’re sure everything is correct, click “Proceed to Payment”.
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2. May I know the status for my order?

   Hi, your order has been delivered and we will send you an email with tracking number once we got from warehouse.

   Or…

   Your order is processing by our warehouse and expected to deliver by today or latest by tomorrow.

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3. May I know when will I get my items after placing order?

   You will received your package in 1 to 3 working days after ship out and 1 to 5 working days for East Malaysia.

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4. I tried to replace a new order but seems like the stock is out of stock/I couldn't find the item in your page, can help?

   Kindly please wait for system refresh as the unit is locked and it will take some times for system to update.

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