Help Center

You can order from our website in 4 easy steps. HOMEPAGE / CATALOGUE PAGEBrowse around our shop to find what you would like. After you have found the interested product, click on the product image which takes you through to the product detail page. ...

Hi, your order has been delivered and we will send you an email with tracking number once we got from warehouse. Or… Your order is processing by our warehouse and expected to deliver by today or latest by tomorrow.

You will received your package in 1 to 3 working days after ship out and 1 to 5 working days for East Malaysia.

Kindly please wait for system refresh as the unit is locked and it will take some times for system to update.

Credit/ Debit cardCard Payments are processed throught third party payment gateway providers (Ipay88) and supporting card may vary account countries. Online BankingWe accept Online banking payment from Maybank, CIMB Bank, AmBank, RHB Bank, Hong Leong...

Maybank Credit Card ( Visa & MasterCard Only ) Minimum purchase of RM500 above entitled to 6 months installment. Minimum purchase of RM1000 above entitled to 6/12 months installment. 1. Select on Credit Card > and choose your 0% Installment...

Below are the steps to make “Credit Card / Debit card / Online Banking / E-Wallet / DuitNow QR Payment” via Ipay88 Payment Gateway: 1. Choose “Ipay88 Payment Gateway”. Desktop version Mobile version 2. Fill in ...

Atome lets you split your purchase into interest-free installments. Select Atome at checkout and complete payment through the Atome app.

Hi, we apologize to say that we have no access to send you the payment link. Is that possible to place a new order for it? Also, please do not click refresh on page when the screen turns white after you click on proceed with payment. This is because ...

Hi! The bike will come fully assembled. If you prefer, you can also contact the store to request the bike to be packed in a box instead or arrange pickup via a courier service.

Hi! We can ask our team to arrange a stock transfer. Kindly contact us via email at cs.my@rodalink.com. We'll be happy to help you further.

Home Delivery means after completing the payment, the products will be delivered directly to the customer's address within 1-5 business days. Our customer care will inform the invoice via email. Click & Collect means the product can be taken...

Orders received will be processed within 1 to 4 working days excluding weekend & public holiday for Peninsular Malaysia & 2 to 5 working days excluding weekend & public holiday for East Malaysia. Delivering by by PosLaju, Gdex or Asia Connect...

You can't find the Click & Collect option due to the stock of your chosen product doesn't available at the stores. Therefore your chosen product only can be delivered to your address using Home Delivery option.

We are using Pos Laju, Gdex and Asia Connect (East Malaysia for bulky items such as bike, floor pump, baby carrier, bike trainer etc.) for delivery out all the orders.

Orders are allowed to collect from our warehouse. Kindly please contact our customer care for collect arrangement and warehouse location at cs.my@rodalink.com.

Sorry to inform that we only ship within Malaysia. However, you may look for runners in Malaysia to ship it to your country. Any extra cost eg. Import tax will not be bare by us.

We currently provide only local delivery. Singapore customer please visit www.rodalink.com/sg.

This page explains the eligibility, process, and timelines for returning products and receiving refunds, depending on product type and payment method.

Promo codes can be entered during checkout in the provided field to receive discounts, subject to applicable terms and conditions.

You can view your available coupons or vouchers by logging into your Rodalink account and accessing the promotions or voucher section.

Here are the steps to find out at which Rodalink Outlets the product is available: Search the product you want at search bar. Select the product variant (if any), then click "Check Store Near You" located under the "Add to Cart" button. You can see ...

Products that can be found at Rodalink.com/my are ready stock in our central warehouse only.

Hi, for items in outlet, kindly check with them directly as we unable to check on their exact stock availability due to some of the items were deposited by their own customers/display items/not in good condition. 

All bicycles will be delivered in their original box (80% assembled) to both Peninsular and East Malaysia to ensure better protection during transit. Customers are required to complete the assembly of the seatpost, handlebar, stem, front wheel, and pedals...

Yes, you can. But before you go, kindly inform us which date and time you bring the bike for assembly do we will communicate with staffs and provide free assembly code to you too. 

The bike(s) will be delivered in it’s original box condition, where it is 80% assembled. The remaining 20% for a fully assembled bike, kindly reach out to our friendly customer service department here by providing us your order ID to redeem a ...

Hi, for bike service, kindly contact directly with our staff for appointments so they can provide you the time slot for you. Here’s the link.

General Warranty Policy Rodalink will provide full support for the products we distribute by offering warranty and/or repair service. Warranty only covers strictly on defective manufacturing and workmanship and applies only to the original purchaser...

Bike warranties cover manufacturing defects on frames and selected components under normal use, based on brand-specific warranty terms.

This guide outlines bicycle service types and pricing, helping customers understand service options and associated costs.

Personal details such as contact information and delivery address can be updated by logging into your account and editing your profile settings.

Your rewards start here: complete your profile and unlock 3 exclusive RM50 vouchers.

Rodalink members enjoy exclusive perks such as reward points, special promotions, and access to member-only offers.

Reward points can be redeemed at checkout for discounts, as long as the available points meet the minimum redemption requirement.

No, Rodalink membership accounts cannot be transferred to another person for security reasons has context menu.

Introduced back in year 2003 as retail center for LeRun Industries Sdn Bhd distribution after an acquisition from Rodalink Group, Rodalink was first launched in Bangsar, the one stop center for basic bicycles & accessories providers for house hold...

Yes, we do have retail stores located at Bangsar, Hartamas, Putrajaya, Elmina and Bayan Lepas, check out our retail store at here.

Yes, currently we also sell our products at Shopee Malaysia. Please be aware if there are other marketplaces using Rodalink Malaysia's name. For secure transactions, kindly purchase our products at Rodalink.com, Rodalink Malaysia via Shopee, and Rodalink...