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Product
Product - FAQs
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Bike Sizing
Each type of bicycle is designed for different terrain and driving characteristics. This will greatly determine your cycling performance and comfort. At least, there are 2 ways to determine a suitable bike for you as below:
1. Determining the terrain you passed
2. Determining the bike size based on your height.
A bike size that fits perfectly will enhance the rider’s riding experience. The following sizing charts are created to guide a rider to find the best size that suits them.POLYGON SIZE CHART
MTB FULL SUSPENSION
MTB FULL SUSPENSION S M L XL Height(cm) 152.5-165 162.5-175 172.5-185 182.5-195 27" ( SISKIU N9, SISKIU T8, SISKIU T7,
SISKIU D7, SISKIU D6)✔ ✔ 29" ( SISKIU N9, SISKIU T8, SISKIU T7,
SISKIU D7, SISKIU D6)✔ ✔ ✔ SISKIU D5 ✔ ✔ ✔ RAYZ 3, RAYZ 1 ✔ MTB HARDTAIL
MTB HARDTAIL S M L XL Height(cm) 152.5-165 162.5-175 172.5-185 182.5-195 27" (SYNCLINE C5, SYNCLINE C3,
SYNCLINE C2, XTRADA 7,
XTRADA 6, XTRADA 5)✔ ✔ 29" (SYNCLINE C5, SYNCLINE C3 ,
SYNCLINE C2, XTRADA 7,
XTRADA 6, XTRADA 5)✔ ✔ ✔ PREMIER 5, PREMIER 4 ✔ ✔ ✔ CASCADE 4, ✔ ✔ ✔ CASCADE 3 ✔ ✔ CASCADE 2 ✔ DIRT JUMP
DIRT JUMP ALL Height(cm) 170-185 TRID ZZ ✔ TRID ✔ BMX
BMX ALL Height(cm) 127-142 RAZOR, RUDGE 3, ROGUE ✔ ROAD
ROAD XXS XS S M L XL XXL Height(cm) 144-154 154-164 162-170 168-176 174-181 180-187 185-195 HELIOS A9X, HELIOS A8X,
HELIOS A8, HELIOS A7X, HELIOS A7✔ ✔ ✔ ✔ ✔ STRATTOS S8D, STRATTOS S7D ✔ ✔ ✔ ✔ ✔ ✔ ✔ STRATTOS S5D, STRATTOS S5,
STRATTOS S4, STRATTOS S3,
STRATTOS S2✔ ✔ ✔ ✔ ✔ GRAVEL
ADVENTURE S M L XL Height(cm) 150-163 163-175 175-188 188-195 PATH X4, PATH X5 ✔ ✔ ✔ ✔ BEND R5, BEND R2 ✔ ✔ ✔ HYBRID
HYBRID S M L XL Height(cm) 150-160 160-170 170-180 180-190 HEIST X7, HEIST X5, HEIST X2 ✔ ✔ ✔ ✔ URBAN
URBAN S M L XL ALL Height(cm) 150-160 160-170 170-180 180-190 VARIED PATH 3, PATH 2 ✔ ✔ ✔ ✔ SIERRA DELUXE GENT/LADY ✔ ✔ ZENITH ACTIVE I3, ZENITH TOWN I3 ✔ ✔ URBANO 5, URABNO 3 ✔ IMPRESSION AX FRONT ✔ IMPRESSION AX REAR ✔ OOSTEN 26 ✔ OOSTEN 700 ✔ LOVINA 26 ✔ CLAIRE 24 ✔ COASTAL ✔ ZETA 2 ✔ E-BIKE
E-BIKE S M L XL ALL Height(cm) 155-165 165-175 175-185 185-195 150-170 MT BROMO N8, MT BROMO N7 ✔ ✔ ✔ ✔ KALOSI MILES ✔ ✔ ✔ ✔ PATH E5 LADY ✔ ✔ PATH E5 GENT ✔ ✔ ✔ GILI VELO, GILI FITTE ✔ KALOSI LANES EVO HIGH STEP ✔ ✔ ✔ KALOSI LANES EVO MID STEP ✔ ✔ JUNIOR
JUNIOR ALL Model Height(cm) RAPID 24, RELIC 24, XTRADA 24 127 - 142 RAPID 20, RELIC 20, MAZE 20, XTRADA 20 120 - 130 CROSSER 16, ALICE 16, CHAMP 100 - 125 CROSSER 12, ALICE 12 80-110 MARIN SIZE CHART
BICYCLE ANATOMY
Need more detail information? Please contact us here
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How to Choose Shoes Size?
BIKE SHOES TYPE
You can ride a bike in just about any shoes, but anyone who rides regularly can benefit from shoes designed specifically for bicycling. Compared to typical athletic shoes, bike shoes are designed with stiffer soles to provide more efficient energy transfer as you pedal.
Road Bike Shoes
Virtually all road bike shoes offer lightweight construction, smooth outsoles, and good ventilation. They are distinguished by their exceptionally stiff soles to facilitate power transfer to your pedals. Road bike shoes are not designed for extended walking due to their lack of traction on the sole and their inability to flex.
Mountain Bike Shoes
These shoes have a fairly stiff sole for efficient pedaling, but have enough flex and a rubber-lug outsole to allow good traction for walking on slick or rugged trails. The cleats on mountain bike shoes are typically recessed into the soles, which makes for easier walking. This makes mountain bike shoes a popular choice for more casual road biking, touring, and indoor cycling classes as well.
City Bike Shoes
City bike shoes are best for urban cycling, recreational cycling and indoor cycling classes. A hybrid between cycling footwear, and casual footwear, city bike shoes offer compatibility with clipless pedal systems, but they have rubber outsoles and recessed cleats to allow easy walking.
Road Bike Shoes Mountain Bike & City Bike Shoes Shoe outsole Smooth Lugged Shoe sole Very stiff Stiff Cleat style Protrudes from sole Recessed into sole Pedal style Typically 3-hole Typically 2-hole
BIKE SHOE SIZINGChoose bike shoes that fit comfortably from the get-go. Due to their stiff soles, shoes that are not comfortable initially have little chance to break in and become so later. All shoes should allow your toes enough room to wiggle slightly. Your arch should be snug and supported and your heel should not slide up and down.
Bike shoes are sold in either U.S. or European sizing depending on the manufacturer.
CHOOSE YOUR CORRECT SIZE :Shimano Size Chart
Fizik Size Chart
Giro Size Chart
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Polygon Bike Warranty
- Warranty Coverage
- Polygon warranty only covers bike frame and non-suspension fork.
- ENTITY-branded parts and electricity components equipped on E-bike.
- Paint and sticker are not covered in this warranty.
- Warranty does not cover wear items such as: bearings, bushings, tires, tubes, rims, brake pads, brake and shifter cables-casings-hose, chains, gears, handle grips, bar tapes, and saddles which are subject to varying wear life depending on use, load, weather, road conditions etc.
- Warranty Coverage Period
- For bike frame and non-suspension fork:
Coverage Warranty Period Alloy based frame and fork 10 years Carbon based frame and fork 5 years Steel based frame and fork 5 years Dual suspension series frame 5 years E-bike frame 5 years Trid & Trid ZZ series frame dan fork 2 years - For ENTITY-branded electricity part/component : 2 (two) years since the date of purchase.
- For bike frame and non-suspension fork:
- Warranty is valid only for
- Bike / frame that is bought from Polygon authorized dealers/shops (proven by official invoice/receipt/warranty card).
- Bike / frame that is bought from Polygon authorized online stores Polygon www.polygonbikes.com (proven by official invoice/receipt/warranty card).
- The original owner and is not transferable.
- Registered purchase at www.polygonbikes.com or through Polygon authorized dealers/shops.
- Warranty may become void if
- The bike that has been modified either non-technically (i.e. repainted) or technically or both where the modification may impair the original specification and purpose (specification can be seen at www.polygonbikes.com).
- The bike has been ridden with abnormal condition, in a competition and/or commercial activities and/or other purposes where the original purpose of the bike is not met.
- There is a damage due to incompetence of not following owner’s manual.
- There is a usage of components that do not met technical and safety standards for bike riding (see usage guidelines for each components).
- The damage is caused by accident, force majeur, and natural disaster (i.e. flood, fire, earthquake).
- The bike is an ex-prototype or ex-demo bike.
- Submitting Warranty Claim Guidelines
- Contact dealer/shop where the bike was originally purchased and describe the issue(s).
- Bring the bike to the dealer/shop and present your ID card.
- Warranty claims will be forwarded to Polygon Warranty Team with following evidence:
- Bike frame number.
- Picture(s) of defective part(s).
- Picture(s) of the complete bike.
- The defective part(s) and bike may need to be sent to Polygon factory when necessary at owner’s cost.
- Warranty for Other Brands
- Claim for all non-Polygon brand parts, front suspension forks, and rear suspensions will be handled by each brand warranty policies.
- This part of the warranty statement covers all genuine parts including linkage frame, but does not cover non-Polygon brand parts, suspension fork, and rear suspension. All non-Polygon brand parts, suspension fork, and rear suspension will be handled by following each brand warranty policies.
- Limitation of Warranty
Unless otherwise provided, the sole remedy under the above warranty, or any implied warranty, is limited to the replacement of defective parts with those of equal or greater value at the sole discretion of Polygon.
This warranty extends from the date of purchase, applies only to the original owner, and is not transferable.
In no event shall Polygon be responsible for any direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory.
When a warranty case is accepted and processed, the removal, assembly and tuning requirements of any components or frames is borne by the owner.
For some country, Import Duty may be charged by Customs authority which become the responsibility of the owner.
Any costs/inconvenience caused by the loss of use of the bicycle/components while the warranty process takes place is not covered by Polygon.
Read more - Warranty Coverage
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Marin Bike Warranty
- Warranty Coverage Period
Coverage Warranty Period Carbon Fiber Frames and Forks 5 years Rigid Frames and Forks Lifetime Full Suspension Frames 5 years Note: The frame-fork warranty period is valid from the date of purchase.
- Warranty Coverage
- Marin warranty only covers bike frame and non-suspension fork.
- The complete bicycle is warranted for one year (from the date of purchase), including all original parts on the bicycle except tires, tubes, chains and other wear & tear items. Paint and decals are covered under this warranty.
- Warranty is valid only for
- Bike/frame that is bought from Marin authorized dealers/shops (proven by official invoice/receipt/warranty card).
- The warranty is only valid for the original owner and is not transferable.
- Registered purchase at www.marinbikes.com or through Marin authorized dealers/shops.
- Warranty may become void if
- Bikes that have been modified/improved non-technically such as (repaint etc.) or technical modifications/improvements such as (addition/reduction of structures and parts on the bikes) which are not recommended/incompatible, maintenance – improper use, and involved in an accident.
- Bike/frame is purchased second-hand or in not-new condition without the original packaging.
- The frame number or other identification (such as decals) have been altered, defaced or removed.
- Damage occurring during delivery of the products (such claims must be presented directly to the delivery party).
- The warranty does not apply if the original decal / sticker is modified / removed.
- The bike is an ex-prototype or ex-demo bike.
- Submitting Warranty Claim Guidelines
- Contact the dealer/shop where the bike was originally purchased and describe the issue(s).
- Bring the bike to the dealer/shop and present your ID card.
- Warranty claims will be forwarded to Marin Warranty Team with following evidence:
- Bike frame number.
- Picture(s) of defective part(s).
- Picture(s) of the complete bike.
- The defective part(s) and bike may need to be sent to Marin distributor when necessary at owner’s cost
- Limitation of Warranty
- Parts/components/spare parts/wear & tear out on the bike are not covered by the warranty.
- Claims for all non-Marin brand parts will be handled by each brand warranty policies.
Read more - Warranty Coverage Period
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How to find out the right size of bicycle / product?
You can determine the right size by referring to the size chart column on the product detail page. If you have any difficulties in determining the size of the bicycle / product please contact us by clicking here.
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How to find out the product stock availability?
Products that can be found at Rodalink.com/sg are ready stock at Rodalink stores.
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Which Rodalink store has this product?
Here are the steps to find out at which Rodalink Outlets the product is available:
- Search the product you want at search bar.
- Select the product variant (if any), then click "Check Store Near You" located under the "Add to Cart" button. You can see which Rodalink stores have stock of these product variants.
- If the result is "We can't find products matching the selection", then the product is only available in our warehouse and can only be purchased through www.rodalink.com/sg
- If the product you are looking for cannot be found on our website, then you can make pre-order of those products by contacting our team at here.
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Can I receive a bicycle in assembled form?
Yes, all the purchased bikes will be delivered in assembled form
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If purchase a bike from Rodalink.com, should we get free service?
Yes, you're eligible to get 1 x free fine-tuning within the first 3 months from the date of purchase and only valid for the original owner and is not transferable.
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