Help Center

This guide explains the step-by-step online shopping process, from browsing products and adding to cart to checkout and payment completion.

Generally, the products price both in outlet and online store are the same unless there is a local promotions which valid for some stores. Follow Rodalink's Facebook and Instagram Account (Rodalink Singapore) to get the latest information about Rodalink...

No, Rodalink only sells new products as well as we don't accept for any trade in. Currently Rodalink doesn't sell bike only but also sells spare parts, apparel and accessories.

For bringing you to the best online shopping experience at Rodalink.com/sg, we offer multiple payment methods as below: Credit or Debit Card (Visa, Mastercard, AMEX) OCBC Credit Card 0% Installment ShopBack Pay Atome Buy Now, Pay Later Payment

Rodalink Singapore accepts major credit and debit cards for secure online transactions. Payments are processed through an encrypted system to ensure your card details are protected.

OCBC cardholders can enjoy installment payment options when shopping online, subject to minimum spend and bank terms.

Below are the steps to make “ShopBack Payment”: + Mobile version 1. Choose “ShopBack Pay”. 2. Complete payment with "ShopBack App". Select “Swipe to Pay” button on the ShopBack app. 3. Done, your order...

Atome allows you to split purchases into interest-free installments. Select Atome at checkout and complete payment through the Atome app.

Rodalink offers different delivery options depending on product type, location, and availability, including home delivery and selected fulfillment methods.

Delivery Terms & Conditions Products Delivery is based on product stock availability. Every product Delivery always includes an invoice that will be sent by email. Rodalink uses the services of a third party (courier) for delivery the products. ...

Home Delivery means after completing the payment, the products will be delivered directly to the customer's address within 2-5 business days for non-bike and 4-7 business days for bike purchases. Our customer care will inform the detailed...

You can't find the 2Hr Click & Collect option due to the stock of your chosen product doesn't available at the store. Therefore your chosen product only can be delivered to your address using Home Delivery option.

Sorry, currently Rodalink Singapore does not serve overseas shipment. We only serve the delivery within Singapore.

Rodalink outlines the conditions, timelines, and process for returning products and receiving refunds, depending on product type and purchase method.

You can get the updates and promotions on Rodalink through: Visit the Rodalink.com/sg website periodically. Subscribe to our newsletter (check our front page / homepage at the bottom side). Follow Rodalink Singapore's Facebook and Instagram page.

Your available coupons or voucher codes can be viewed by logging into your Rodalink account and checking the voucher or promotions section.

Sorry, we cannot add the voucher code for the order that was made. However, you can use the voucher code for future transactions.

Each transaction can only use a single voucher code.

Promotions that apply at Rodalink.com may not necessarily apply at Rodalink Stores. We will inform the promotion is only valid at Rodalink.com or vice versa.

You can enter the voucher code on the checkout page in the "Voucher Code" column.

1. How much is servicing at Rodalink?It depends on the service package or treatment that you need. You can check the pricelist at the Service page. 2. I’m interested to do the service, what should I do?You can bring your bike to the nearest Rodalink...

This guide helps you choose the right bike size based on height, riding style, and bike type, ensuring better comfort, control, and performance on every ride.

BIKE SHOES TYPE You can ride a bike in just about any shoes, but anyone who rides regularly can benefit from shoes designed specifically for bicycling. Compared to typical athletic shoes, bike shoes are designed with stiffer soles to provide more...

Bike warranties cover manufacturing defects on frames and selected components under normal use, based on brand-specific terms and warranty periods.

You can determine the right size by referring to the size chart column on the product detail page. If you have any difficulties in determining the size of the bicycle / product please contact us by clicking here.

Products that can be found at Rodalink.com/sg are ready stock at Rodalink stores.

Here are the steps to find out at which Rodalink Outlets the product is available: Search the product you want at search bar. Select the product variant (if any), then click "Check Store Near You" located under the "Add to Cart" button. You can see ...

Yes, all the purchased bikes will be delivered in assembled form

Yes, you're eligible to get 1 x free fine-tuning service within the first 3 months from the date of Bike and only valid for the original owner and is not transferable.

You can register as a Rodalink member online by creating an account. Membership gives you access to exclusive benefits, rewards, and member-only promotions.

Unlock exclusive vouchers and exciting member benefits after completing your profile. See how it works!

You can update personal details such as name, contact number, and address by logging into your account and accessing profile settings.

Members enjoy perks such as reward points, exclusive deals, early access to promotions, and special member-only offers.

Rodalink’s reward system lets members earn points from purchases and redeem them for discounts on future orders, following applicable terms.

No, Rodalink membership accounts cannot be transferred to another person for security reasons has context menu.

If you are looking for a bike or spare part but it is not available on the Rodalink website, you may enquire about the product availability along with the detailed information (type, size, color, quantity and photos if any) here.

At this moment we're serving pre-orders for the bikes, spare parts and accessories.

Below are the pre-order terms and conditions: Our Customer Care confirms that the products you're looking for can be pre-ordered along with the estimated time of arrival. Placing 20% deposit of the product’s price and completing the rest of payment...

The pre-order estimated waiting time is between 1-2 months from the date of a completed pre-order submission. Our Customer Support will keep updated the information on the product's arrival and send a prior notification should there be any delay.

Below are the steps for having pre-order: Online Pre-order: After our Customer Care confirmed that the product you're looking for can be pre-ordered, then you need to complete the data below: Full name: Complete address: Phone number: Email: Collection...

Rodalink Group started in 1997 as the first and the biggest bicycle retailer in Indonesia. It belongs to the group of Insera Sena, which has grown to be one of the biggest bicycle manufacturers in Asia. Few years later, Rodalink Group decided to extend...

Yes, currently we also sell our products at Lazada & Shopee Singapore. Please be aware if there are other marketplaces using Rodalink Singapore's name. For secure transactions, kindly purchase our products at Rodalink.com, Rodalink Singapore via ...

Yes, currently Rodalink Singapore has 2 stores that are open every day, including: Rodalink East Coast Bicycle Superstore Rodalink Jurong East Bicycle Superstore Just type “bike shop near me” or “bicycle shop near me” on...

Every user must read, understand, accept and agree to all the terms and conditions in this agreement before using the application and / or accepting the content contained in it. By accessing or using Rodalink.com/sg site, the user is considered to have...

Thank you for your interest in purchasing products on RODALINK.com. By ordering in RODALINK (“RODALINK”, “we”) website, you (“Customer”, “you”) agree with RODALINKTerms and Conditions...

All personal information you provide to Rodalink.com/sg will only be used and protected by Rodalink.com/sg. Any information you provide is limited to the purpose of the process relating to Rodalink.com/sg and without any other purpose. We may change ...