FAQ - SHOP

We accept four types of major credit cards MasterCard, Visa and PayPal.

• For local delivery
  FREE shipping for orders $50 and above.
  $10 shipping charge will be applied to orders below $50.
  

  	Parts and Accessories		Bike
  	Small (lock, helmet, mini pump, etc.)	Large (pump, storage stand, etc.)
  Processing	3-4 bussiness days	3-4 bussiness days	Up to 1 week
  Shipping	1-2 bussiness days
  Courier	Urban Fox	Other	Other

• Note for bicycle order:
  Preparing bicycle orders could take up to 1 week due to assembly and checking before delivery arrangement.
  Delivery will be limited to 12pm on Saturdays. Please note that we're unable to do weekend delivery.

We in Rodalink ensure that we picked, packed and inspected the item before we deliver to our customers but sometimes mistakes do happen due to human error.

If you received damage/defective or incorrect item, please send photo to rodalink.com.sg and our customer service will assist you on how to process the return.

Please do take note to keep the item in original packaging.

We in Rodalink ensure that we picked, packed and inspected the item before we deliver to our customers but sometimes mistakes do happen due to human error.

Yes, but as of now limited only to accumulate reward points. You can visit our 3 outlets (Rodalink East Coast, Rodalink One Commonwealth and Rodalink Jurong East) for membership points redemption.

2.Please visit the Bike Fitting to know the suitable bike size for you https://www.rodalink.com/sg/bike-fitting/

No, there will be an option for you to check out as guest without creating an account with us.

Please screen shot the error message and email it to rodalink.com.sg and our customer service will coordinate to our IT team to resolve the issue.