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Shipping Overview
- Shipping Terms & Conditions
- Products shipment is based on product stock availability.
- Every product shipment always includes an invoice that will be sent by email.
- Rodalink uses the services of a third party (courier) for shipping the products.
- Several products in one purchase could be sent separately from several Rodalink stores depending on stock availability.
- Bicycle & Non-Bicycle Shipping
For bicycles sent using Lalamove while non-bicycle and frame sent using Urban Fox. The estimated shipping time described as follows:
Note for bicycle purchases:Category Shipping Courier Non-Bicycle 3-6 business days Urban Fox Bicycle Up to 2 weeks Lalamove
Preparing a bicycle could take up within 5-8 business days due to assembly and checking before the delivery arrangement. Delivery will be done every Wednesday and Friday at 4 PM to 6 PM. - Store Pick Up
You can now Click & Collect your order by using our “Store Pick Up” service. The service is now available for all products (except bikes) as long as it’s available in store.- What Happens After I Choose This Method?
You will receive emails with the details of your order. Once your order is ready to be collected, you will receive an email notification. - How Do I Collect My Order?
To collect your order, simply meet one of our team at the store for assistance. Do bring along your ID and email notification to collect your order. - How Long Do I Have To Collect My Order?
Please collect your orders within 7 days of receiving email notification. - What Happens If I Unable To Collect My Order Within 7 Days?
Your order will be cancelled and will be refunded to your account. - Can I Return My Product As Well When Using Store Pick Up Service?
Yes, you can. Please check our Return and Refund terms accordingly.
- What Happens After I Choose This Method?
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