How Do I Calculate My Points if A Return or Refund Happens?

Created by Andry Kristianto May 19, 2021 06:40:23 AM Published in Rodalink Community 89 Views.

If there's any return and refund for transaction that was using point redemption, the points redeemed will be returned by the number of points used (maximum value of the product price) and if there's any balance left then it will be returned with funds (cash) through the initial payment method.

Ilustration If There's Returned or Refunded Products:

Point Information Before Purchase
Initial Point 530 points 530 points
Point conversion to SGD $ 10,6 $ 10,6
Refund <= Point Refund > Point
Order
Product Lamp Bottle Lamp Bottle
Price $   10 $     5 $   10 $     5
Subtotal $   15 $   15
Redeemable Point to SGD - $     7 - $     7
Redeemable Point Conversion 350 Points 350 Points
Remaining Payment $     8 $     8
Refund Information
Returned & Refunded Product - $    5 $   10 -
Returned Point $    5 $7
Returned Point Conversion 250 Points 350 Points
Returned Fund (Cash) - $3
Point Earning Before Refund 8 Points 8 Points
Point Reduction After Refund 8-2 = 6 Points 8-5 = 3 Points
Final Point 530-350+250+6 = 436 Points 530-350+350+3 = 533 Points

*Redeemable Point = Multiply of $1 (50 Points) with a maximum discount of 50% of your total purchase.
*Prorate Discount = (Qty x Product price) / Purchase subtotal x discount
Prorate Discount of Lamp = (1 x $10) / $15 x $7 = $4.67
Prorate Discount of Bottle = (1 x $ 5) / $ 15 x $ 7 = $ 2.33 
*Purchase Point Reduction = Product price x Prorate Discount
Point Reduction for Lamp Purchases = $ 10 - $ 4.67 = $ 5.33 = 5 Points
Point Reduction for Bottle Purchases = $ 5 - $ 2.33 = $ 2.67 = 2 Points
*Point Earning = Payment / 1 point for every $1 = A Result
A Result – Purchase Point Reduction = B Result
*Refund Illustration =< Point = $ 8 / $ 1 = 8 points 
8 Points – 2 Points = 6 Points
*Refund Illustration > Point = $ 8 / $ 1 = 8 points
8 Points – 5 Points = 3 Points
Copyright © 2021 Rodalink Singapore, Inc. All rights reserved.