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Rodalink Community
Rodalink Community - FAQs
Rodalink Community - FAQs-
How to Register for a Rodalink Membership?
Joining Rodalink membership can be done easily at the Rodalink stores or through Rodalink.com/sg.
Here are 3 easy steps to register membership at Rodalink.com:
- Register a new account.
- Confirm Rodalink account through email.
- Congratulations, you have registered as a Rodalink memberhip.
If you are still having trouble, please check the member registration guide below:
+ Mobile version1. Register a new account
2. Confirm Rodalink account through email.
3. Done, you are registered as a Rodalink membership. Happy shopping & enjoy the benefits.
+ Desktop version1. Register a new account
2. Confirm Rodalink account through email.
3. Done, you are registered as a Rodalink membership. Happy shopping & enjoy the benefits.
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How to update the personal information on my account?
You can update your account information as follows:
- Phone Number
- Date of Birth
- Gender
- Email Address
- Rodalink.com Account Password
Below are the steps to update your personal information:
+ Mobile version1. Login to your Rodalink.com account and choose “My Account”
2. Update account information.
+ Dekstop version1. Login to your Rodalink.com account and choose “My Account”
2. Update account information.
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What is My Benefit as Rodalink Member?
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How to get the Points?
You will get 1 point for every $1 purchase at Rodalink, apply multiples. The point will be calculated to your Rodalink account within a day after your purchase at Rodalink store or a week after your order from Rodalink.com has been delivered. For your attention that the point’s validity is up to 2 years from the date of purchase. You can check your points’ accumulation and validity here.
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How to Check the My Points?
Below are the steps to check your Points at Rodalink.com:
+ Mobile version1. Login to your Rodalink.com/sg first
2. Select the "Reward Activity" menu and you can check the point information as below:
+ Desktop version1. Login to your Rodalink.com/sg first
2. Select the "Reward Activity" menu and you can check the point information as below:
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Where Can I Redeem My Points?
You can redeem your points at Rodalink stores or on Rodalink.com/sg.
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How to Calculate My Redeemable Points?
Point Redemption on Rodalink.com/sg
Redemption can be done with a multiple of $1 (50 points is redeemable to $1) with a maximum discount of 50% of your total purchase.+ The illustration of Point Redemption on Rodalink.com/sg:Point Information Before Purchase Your Current Point 530 points Point Conversion to SGD $ 10,6 Order Product Price Lamp $ 10 Bottle $ 5 Subtotal $ 15 Maximum Redemption ($)
Maximum Redemption (Point)
*multiply of $1 (50 points) with a maximum discount of 50% from the total purchase )$ 7
350 pointsPoint Conversion to SGD -$ 7 Remaining Payment $ 8 Point Information After Purchase Point Earning
*Rounding down of your remaining payment/$1$ 8
8 pointsYour Final Point
(Point Before Purchase - Max Redemption) + Point Earning= Final Earning Points
(530 - 350) + 8 Points = 188 points188 points Final Point Conversion to SGD $ 3,76 Point Redemption at Rodalink Store
Redemption can be done with a multiple of $1 (50 points).+ The illustration of Point Redemption on Rodalink stores:Point Information Before Purchase Your Current Point 530 points Point Conversion to SGD $ 10 Order Product Price Lamp $ 10 Bottle $ 5 Subtotal $ 15 Redeemable Point (Point)
*multiply of $1 (50 points) with a maximum discount of 50% from the total purchase )500 points Point Conversion to SGD -$ 10 Remaining Payment $ 5 Point Information After Purchase Point Earning
*Rounding down of your remaining payment/$15 points Your Final Point
(Point before purchase – Redeemable point) + Point Earning
(530 - 500) + 5 = 35 points35 points Read more -
How to Redeem My Points?
Below are the steps to Redeem your Points at Rodalink.com:
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What is the Difference Between The Points on Rodalink.com/sg and Rodalink Stores?
The difference is only in the number of multiples points that can be redeemed. Here is the explanation:
Rodalink.com/sg Rodalink stores Points earned 1 point per $ 1 transaction (applies multiples) When customer get the points A week after shipped A day after the transaction Points can be redeemed Every 50 points (applies multiples) Point conversion to SGD 1 point = $ 1 (applies multiples) Point redemption limit Max 50% of total purchase Unlimited Points validity period 2 years from the transaction date Read more -
How Do I Calculate My Points if A Return or Refund Happens?
If there's any return and refund for transaction that was using point redemption, the points redeemed will be returned by the number of points used (maximum value of the product price) and if there's any balance left then it will be returned with funds (cash) through the initial payment method.
Ilustration If There's Returned or Refunded Products:
Point Information Before Purchase Initial Point 530 points 530 points Point conversion to SGD $ 10,6 $ 10,6 Refund <= Point Refund > Point Order Product Lamp Bottle Lamp Bottle Price $ 10 $ 5 $ 10 $ 5 Subtotal $ 15 $ 15 Redeemable Point to SGD - $ 7 - $ 7 Redeemable Point Conversion 350 Points 350 Points Remaining Payment $ 8 $ 8 Refund Information Returned & Refunded Product - $ 5 $ 10 - Returned Point $ 5 $7 Returned Point Conversion 250 Points 350 Points Returned Fund (Cash) - $3 Point Earning Before Refund 8 Points 8 Points Point Reduction After Refund 8-2 = 6 Points 8-5 = 3 Points Final Point 530-350+250+6 = 436 Points 530-350+350+3 = 533 Points *Redeemable Point = Multiply of $1 (50 Points) with a maximum discount of 50% of your total purchase. *Prorate Discount = (Qty x Product price) / Purchase subtotal x discount Prorate Discount of Lamp = (1 x $10) / $15 x $7 = $4.67 Prorate Discount of Bottle = (1 x $ 5) / $ 15 x $ 7 = $ 2.33 *Purchase Point Reduction = Product price x Prorate Discount Point Reduction for Lamp Purchases = $ 10 - $ 4.67 = $ 5.33 = 5 Points Point Reduction for Bottle Purchases = $ 5 - $ 2.33 = $ 2.67 = 2 Points *Point Earning = Payment / 1 point for every $1 = A Result A Result – Purchase Point Reduction = B Result *Refund Illustration =< Point = $ 8 / $ 1 = 8 points 8 Points – 2 Points = 6 Points *Refund Illustration > Point = $ 8 / $ 1 = 8 points 8 Points – 5 Points = 3 Points Read more -
The difference between member on Rodalink.com and Rodalink Community?
Rodalink.com account aims to to make it easier for you when making an online transaction, it will automatically save your personal address so you don't need to re-enter for every purchase.
While the Rodalink Community account is to get points when making purchases at Rodalink and there are several other benefits that you get.
By registering at rodalink.com you are automatically registered in the rodalink community.
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