Welcome to our support portal
Frequently Asked Questions
Shopping at Rodalink.com
You can order from our website in 4 easy steps.
- HOMEPAGE / CATALOGUE PAGE
Browse around our shop to find what you would like. After you have found the interested product, click on the product image which takes you through to the product detail page.
- PRODUCT PAGE
Here you find the product details & product reviewed(if any) by our customer who bought it before.
Then all you have to do is select the choices(if any) & click on the "Add to Cart" button.
- CART PAGE
Review your order and make sure all the details are correct. If the order is correct, click on “Proceed to Checkout” or “Checkout with Paypal” to proceed with purchasing, otherwise click “Remove” or “Continue Shopping” to make changes to your current selection.
- CHECKOUT PAGE
If you are a first time customer, you may register a user account with us by clicking “Register Account”. Address information is automatically filled up unless you wish to have purchased item deliver to different address. Once you’re sure everything is correct, click “Proceed to Payment”.
- HOMEPAGE / CATALOGUE PAGE
Apakah jika saya membeli sepeda di Rodalink.com, mendapakan gratis service?
Iya, Anda akan mendapat Free 3x basic tune-up service dalam setahun di Rodalink terhitung dari tanggal pembelian dengan menunjukkan bukti pembelian Anda di Rodalink.Read more
How do I key in Promo Code?
Follow step below:
Step 1 : Click the cart button
Step 2 : Click view and edit car
Step 6,7,8Read more
If I plan to purchase a bike, will it arrived assembled or in box form?
For bicycle, it will not be assembled and will be delivered in its original box for Peninsular & East Malaysia for better protection of product during transportation.Read more
Do you have any Retail Stores that I can visit?
Yes, we do have retail stores located at Bangsar, Bandar Botanic, Hartamas, Putrajaya, Elmina & Kuching, check out our Retail store at here.Read more
Order can be pick up from our warehouse or pick up from Rodalink outlet, in another next working day.Read more
We currently provide only local delivery. Singapore customer please visit www.rodalink.com/sg.Read more
How long will it takes for my purchase to arrive?
Orders received will be processed within 5 working days excluding weekend & public holiday for Peninsula Malaysia & 14 working days excluding weekend & public holiday for Sabah/Sarawak. Own delivery or by courier services.Read more
1. Select on Credit Card > and choose your 0% Installment By Maybank / Puclic Bank
- Maybank & Public Bank Credit Card ( Visa & MasterCard Only )
- Minimum purchase of RM500 above entitled to 6 months installment.
- Minimum purchase of RM1000 above entitled to 6/12 months installment.
- For Maybank visa / master credit card user , Please select EZYpayment by Maybank
- For Maybank American Express credit card user , Please select American Express EZYpayment by Maybank
- For Public bank Credit card user ,Please select ZIIP Visa Master by Public Bank , then Click on Proceed .
2. NEXT , Choose your 0% installment month plan
3. Congratulations, your order has been completed and we will process for you.Read more
- Fill in your card details
- Click on proceed to complete your payment .