How Do I Calculate My Points if A Return or Refund Happens?

Created by Andry Kristianto Sep 30, 2021 06:16:37 AM Published in Rodalink Community 65 Views.

If there's any return and refund for transaction that was using point redemption, the points redeemed will be returned by the number of points used (maximum value of the product price) and if there's any balance left then it will be returned with funds (cash) through the initial payment method.

Ilustration If There's Returned or Refunded Products:

Point Information Before Purchase
Initial Point 530 points 530 points
Point conversion to RM RM 31,6 RM 31,6
Refund <= Point Refund > Point
Order
Product Lamp Bottle Lamp Bottle
Price RM  20 RM  30 RM   20 RM   30
Subtotal RM  45 RM   45
Redeemable Point to RM - RM  21 - RM   21
Redeemable Point Conversion 350 Points 350 Points
Remaining Payment RM  24 RM   24
Refund Information
Returned & Refunded Product - RM   30 RM   20 -
Returned Point RM   30 RM  15
Returned Point Conversion 500 Points 250 Points
Returned Fund (Cash) - RM   5
Point Earning Before Refund 8 Points 8 Points
Point Reduction After Refund 8-5 = 3 Points 8-3 = 5 Points
Final Point 530-350+500+3 = 683 Points 530-350+250+5 = 435 Points

*Redeemable Point = Multiply of RM 3 (50 Points) with a maximum discount of 50% of your total purchase.
*Prorate Discount = (Qty x Product price) / Purchase subtotal x discount
Prorate Discount of Lamp = (1 x RM 20) / RM 45 x RM 21 = RM 9.33
Prorate Discount of Bottle = (1 x RM 30) / RM 45 x RM 21 = RM 14 
*Purchase Point Reduction = Product price x Prorate Discount
Point Reduction for Lamp Purchases = RM 20 - RM 9.33 = RM 10.67 = 3 Points
Point Reduction for Bottle Purchases = RM 30 - RM 14 = RM 16 = 5 Points
*Point Earning = Payment / 3 (1 point for every RM 3) = A Result
A Result – Purchase Point Reduction = B Result
*Refund Illustration =< Point = RM 24 / RM 3 = 8 points 
8 Points – 3 Points = 5 Points
*Refund Illustration > Point = RM 24 / RM 3 = 8 points
8 Points – 5 Points = 3 Points
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