Rodalink Community

Rodalink Community - FAQs

1. The benefits of being Rodalink community

   

   

   

   

   

   

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2. How to Redeem My Points?

   Below are the steps to Redeem your Points at Rodalink.com:

   + Mobile version

   

   *For further explanation, you can read the point overview here.

   + Desktop version

   

   *For further explanation, you can read the point overview here.

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3. How Do I Calculate My Points if A Return or Refund Happens?

   If there's any return and refund for transaction that was using point redemption, the points redeemed will be returned by the number of points used (maximum value of the product price) and if there's any balance left then it will be returned with funds (cash) through the initial payment method.

   Ilustration If There's Returned or Refunded Products:

   Point Information Before Purchase
   Initial Point	530 points		530 points
   Point conversion to RM	RM 31,6		RM 31,6
   	Refund <= Point		Refund > Point
   Order
   Product	Lamp	Bottle	Lamp	Bottle
   Price	RM  20	RM  30	RM   20	RM   30
   Subtotal	RM  45		RM   45
   Redeemable Point to RM	- RM  21		- RM   21
   Redeemable Point Conversion	350 Points		350 Points
   Remaining Payment	RM  24		RM   24
   Refund Information
   Returned & Refunded Product	-	RM   30	RM   20	-
   Returned Point	RM   30		RM  15
   Returned Point Conversion	500 Points		250 Points
   Returned Fund (Cash)	-		RM   5
   Point Earning Before Refund	8 Points		8 Points
   Point Reduction After Refund	8-5 = 3 Points		8-3 = 5 Points
   Final Point	530-350+500+3 = 683 Points		530-350+250+5 = 435 Points

   *Redeemable Point	=	Multiply of RM 3 (50 Points) with a maximum discount of 50% of your total purchase.
   *Prorate Discount	=	(Qty x Product price) / Purchase subtotal x discount
   Prorate Discount of Lamp	=	(1 x RM 20) / RM 45 x RM 21 = RM 9.33
   Prorate Discount of Bottle	=	(1 x RM 30) / RM 45 x RM 21 = RM 14
   *Purchase Point Reduction	=	Product price x Prorate Discount
   Point Reduction for Lamp Purchases	=	RM 20 - RM 9.33 = RM 10.67 = 3 Points
   Point Reduction for Bottle Purchases	=	RM 30 - RM 14 = RM 16 = 5 Points
   *Point Earning	=	Payment / 3 (1 point for every RM 3) = A Result
   		A Result – Purchase Point Reduction = B Result
   *Refund Illustration =< Point	=	RM 24 / RM 3 = 8 points
   		8 Points – 3 Points = 5 Points
   *Refund Illustration > Point	=	RM 24 / RM 3 = 8 points
   		8 Points – 5 Points = 3 Points

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