Rodalink Community - FAQs
The benefits of being Rodalink community
How to Redeem My Points?
Below are the steps to Redeem your Points at Rodalink.com:Read more
How Do I Calculate My Points if A Return or Refund Happens?
If there's any return and refund for transaction that was using point redemption, the points redeemed will be returned by the number of points used (maximum value of the product price) and if there's any balance left then it will be returned with funds (cash) through the initial payment method.
Ilustration If There's Returned or Refunded Products:
Point Information Before Purchase Initial Point 530 points 530 points Point conversion to RM RM 31,6 RM 31,6 Refund <= Point Refund > Point Order Product Lamp Bottle Lamp Bottle Price RM 20 RM 30 RM 20 RM 30 Subtotal RM 45 RM 45 Redeemable Point to RM - RM 21 - RM 21 Redeemable Point Conversion 350 Points 350 Points Remaining Payment RM 24 RM 24 Refund Information Returned & Refunded Product - RM 30 RM 20 - Returned Point RM 30 RM 15 Returned Point Conversion 500 Points 250 Points Returned Fund (Cash) - RM 5 Point Earning Before Refund 8 Points 8 Points Point Reduction After Refund 8-5 = 3 Points 8-3 = 5 Points Final Point 530-350+500+3 = 683 Points 530-350+250+5 = 435 Points *Redeemable Point = Multiply of RM 3 (50 Points) with a maximum discount of 50% of your total purchase. *Prorate Discount = (Qty x Product price) / Purchase subtotal x discount Prorate Discount of Lamp = (1 x RM 20) / RM 45 x RM 21 = RM 9.33 Prorate Discount of Bottle = (1 x RM 30) / RM 45 x RM 21 = RM 14 *Purchase Point Reduction = Product price x Prorate Discount Point Reduction for Lamp Purchases = RM 20 - RM 9.33 = RM 10.67 = 3 Points Point Reduction for Bottle Purchases = RM 30 - RM 14 = RM 16 = 5 Points *Point Earning = Payment / 3 (1 point for every RM 3) = A Result A Result – Purchase Point Reduction = B Result *Refund Illustration =< Point = RM 24 / RM 3 = 8 points 8 Points – 3 Points = 5 Points *Refund Illustration > Point = RM 24 / RM 3 = 8 points 8 Points – 5 Points = 3 PointsRead more