Rodalink Community

Rodalink Community - FAQs

  1. The benefits of being Rodalink community

    Join & Get the Benefits!

    Join & Get the Benefits!

    Join & Get the Benefits!

    Join & Get the Benefits!

    Join & Get the Benefits!

    Join & Get the Benefits!

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  2. How to Redeem My Points?

    Below are the steps to Redeem your Points at Rodalink.com:

    + Mobile version

    *For further explanation, you can read the point overview here.

    + Desktop version

    *For further explanation, you can read the point overview here.

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  3. How Do I Calculate My Points if A Return or Refund Happens?

    If there's any return and refund for transaction that was using point redemption, the points redeemed will be returned by the number of points used (maximum value of the product price) and if there's any balance left then it will be returned with funds (cash) through the initial payment method.

    Ilustration If There's Returned or Refunded Products:

    Point Information Before Purchase
    Initial Point 530 points 530 points
    Point conversion to RM RM 31,6 RM 31,6
    Refund <= Point Refund > Point
    Order
    Product Lamp Bottle Lamp Bottle
    Price RM  20 RM  30 RM   20 RM   30
    Subtotal RM  45 RM   45
    Redeemable Point to RM - RM  21 - RM   21
    Redeemable Point Conversion 350 Points 350 Points
    Remaining Payment RM  24 RM   24
    Refund Information
    Returned & Refunded Product - RM   30 RM   20 -
    Returned Point RM   30 RM  15
    Returned Point Conversion 500 Points 250 Points
    Returned Fund (Cash) - RM   5
    Point Earning Before Refund 8 Points 8 Points
    Point Reduction After Refund 8-5 = 3 Points 8-3 = 5 Points
    Final Point 530-350+500+3 = 683 Points 530-350+250+5 = 435 Points

    *Redeemable Point = Multiply of RM 3 (50 Points) with a maximum discount of 50% of your total purchase.
    *Prorate Discount = (Qty x Product price) / Purchase subtotal x discount
    Prorate Discount of Lamp = (1 x RM 20) / RM 45 x RM 21 = RM 9.33
    Prorate Discount of Bottle = (1 x RM 30) / RM 45 x RM 21 = RM 14 
    *Purchase Point Reduction = Product price x Prorate Discount
    Point Reduction for Lamp Purchases = RM 20 - RM 9.33 = RM 10.67 = 3 Points
    Point Reduction for Bottle Purchases = RM 30 - RM 14 = RM 16 = 5 Points
    *Point Earning = Payment / 3 (1 point for every RM 3) = A Result
    A Result – Purchase Point Reduction = B Result
    *Refund Illustration =< Point = RM 24 / RM 3 = 8 points 
    8 Points – 3 Points = 5 Points
    *Refund Illustration > Point = RM 24 / RM 3 = 8 points
    8 Points – 5 Points = 3 Points
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